FAQs

Q. What is your standard lead time?
A. Generally, our lead time is six weeks but we will always work to meet the deadlines for your business.  Our wagons are built individually by local craftsmen and, therefore, our production is based on a first come first serve basis. Lead time in the fall is usually shorter than in the spring.

Q. Do you have a minimum requirement for orders?
A. No.

Q. Do you offer a volume discounts?
A. Occasionally, please email us for additional information.

Q. Can we customize our wagons?
A. Yes, we work closely with our clients to build them what they need.

Q. How do we care for the canvas for longevity?
A. There are two critical factors in the long-term care of canvas.  First, it is important that the canvas be tied down properly in order to prevent loose ends from being whipped by the wind.  Second, we recommend tarping the wagon in the off season to reduce the amount of wear and tear from UV rays and weather.  The wagons are easily encased with a 24′ x 26′ tarp and tied together with twine.

Q. What is the expected lifespan of the canvas?
A. With proper care and normal weather conditions the wagon canvas is expected to last a minimum of five years. Replacement canvases can easily be replaced.

Q. Do you offer a warranty on the wagons?
A. We warranty all defects in materials and workmanship for a one-year period after delivery.

Q. Do you sell internationally?
A. Yes, please email us for additional information.

Q. How do you calculate shipping?
A. All shipping originates from Garden City, UT and is calculated on distance and quantity, please email us for additional information.

Q. Are the wagons manufactured in the USA?
A. Absolutely. Our wagons are custom built in the USA by local craftsman using materials that are all domestically produced.

Q. What are the dimensions of the wagons?
A. 22FT long x 10FT wide x 12.5FT high – sleeps six comfortably with a resort king and two sets of bunks